- #Payment terminal software download failed update#
- #Payment terminal software download failed password#
Your unique Terminal ID displays in the bottom-right of your screen. If it's something different, press the yellow key and key in CPCU02A. Verify the application name is "CPCU02A" and press. If it's something different, press the yellow key and key in the model name, which is displayed below the terminal screen.
Verify the model name that displays is "ICT250" or "IWL250" and press.
Press to proceed to the next screen (SSL must be enabled to complete the download). If it's something different, press the yellow key and key in 8013. Verify the Host Port number that displays is "8013" and press. If it's something different, press the yellow key and key in. Verify the Host IP/Name that displays is "" and press. If prompted, key in the terminal's static secondary DNS address and press. If prompted, key in the terminal's static primary DNS address and press. If prompted, key in the static gateway address and press. If prompted, key in the terminal's static subnet mask and press. If prompted, key in the terminal's static IP address, and press. Press to select Dynamic, or press to select Static IP.
#Payment terminal software download failed password#
The default password is CPS2468 or you may have reset it with your own. If prompted, key in the Admin password and press. If prompted, key in the Manager password and press.
#Payment terminal software download failed update#
Instructions to Download the Update for Your Ingenico iCT250 or iWL250 It’s most likely dynamic, but if you’re not sure, you can run a Parameters report or you can contact your Internet Service Provider for more information. You’ll need to select whether you have dynamic or static internet processing.For example, press and then to enter the letter P, or press and then press 3 times to enter the letter C. It’s important for you to review the software configuration settings and enter the correct values if they’re not already displaying – if you skip those steps or the values are not correct, then the download will fail.Depending on configuration, your terminal may not display every item below, follow your prompts as they appear and move to the next line item if no prompt appears.While you’re navigating the screens, it’s important to maintain response as the terminal may time out after 30-60 seconds of inactivity and return you to the initial Admin menu.After the download is complete, it's necessary to let the terminal sit idle and unused for up to 10 minutes, as a secondary automatic download will occur.This download will take 30-45 minutes depending on your connection.Before you begin, remember to settle your batch of transactions.This update is required to ensure that you can continue processing your customers’ payments securely. Your Ingenico credit card terminal requires a software update. Important: Update the software on your Ingenico credit card terminal immediatelyĬlick here to review the step-by-step instructions with terminal images.